Policies and terms
Worms are harvested fresh and leave the farm in excellent condition. No responsibility can be taken for worms once they leave the premises here as we have no control over their transport, storage or time taken to unpack them and set up the worm farm. By ordering works you agree to:
It takes about an hour to harvest 1000 worms, so please give us at least a day's notice for pickup orders.
Worms are available for pick up year round. During warmer months, post will be delayed as we wait for a string of cooler days, therefore:
By ordering worms with your farm, you agree to these terms and conditions.
All orders are reviewed for eligibility so please allow at least 10-14 days for delivery.
You must provide a physical address as our couriers cannot deliver to PO Boxes and Lockers. Couriers are
Please note couriers cannot call ahead of delivery so please do not ask as refusal may offend. Tracking notification is usually sent the night before despatch.
Signature on delivery
Please specify of you would like signature on delivery. We generally allow safe drop of parcels to reduce delays.
If you specify a location for safe drop we are able to leave it without a signature. Please note that our Courier and Australia Post will not honour insurance on safe drop, as thefts occasionally do occur, so select this option at your own risk.
Please check your email (including junk folder which often traps automated emails) for shipping updates and your tracking number.
Return to sender and repeat deliveries
Can I have my item/s shipped to my work (or other) address?
We can deliver anywhere in metro Melbourne. However PLEASE ensure that you put your home address in "Billing Address" and delivery address in "Shipping Address" so that we can confirm your eligibility and cross reference your home address to verify your order without any delays.
At the very least, utilise the Note to Seller or Delivery Instructions fields to ensure we can match you to your municipality.
If you order within a municipality and provide only an address outside o that municipality you ris your order being automatically rejected.
Can I pick my item/s up
Yes, you are welcome to pick items up from Langwarrin. This will save you on postage for non-subsidised items. Select the Click and Collect option for pickup.